Privacy Policy

1. Introduction

Welcome to Benki ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wearable device, mobile application, website, and related services (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you provide directly to us, including:

• Account registration information (name, email address, password)
• Profile information and preferences
• Voice recordings and audio data captured by the device
• Communication data when you contact us for support
• Payment information (processed through secure third-party providers)

2.2 Information Automatically Collected

When you use our Services, we may automatically collect:

• Device information (model, operating system, unique identifiers)
• Usage data (features used, interaction patterns, timestamps)
• Location data (if enabled and with your consent)
• Technical data (IP address, browser type, device settings)
• Analytics data to improve our Services

2.3 Information from Third Parties

We may receive information about you from third-party services that you connect to our Services, such as social media platforms or cloud storage services, in accordance with your privacy settings on those platforms.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Personalize your experience and deliver relevant content
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our agreements
• Send marketing communications (with your consent, where required)

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., cloud hosting, payment processing, analytics)
• Business Transfers: In connection with any merger, sale of assets, or acquisition of all or a portion of our business
• Legal Requirements: When required by law or to protect our rights, property, or safety
• With Your Consent: For any other purpose disclosed to you with your consent

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use encryption, secure authentication, and regular security audits to safeguard your data. Your voice recordings and sensitive data are encrypted both in transit and at rest.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-Out: Opt out of certain data processing activities
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@benki.ai.

8. Children's Privacy

Our Services are not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: